Increase eCommerce conversion rates with Cavaco’s concierge that offers insightful recommendations, conversational guidance, and cross-channel continuity.
This isn’t a basic help widget. Cavaco’s digital personal shopper greets visitors, learns their preferences, and guides them to the right products, then carries that context into email and SMS for a continuous, human-like experience. It’s a front-end assistant that feels like a high-end store associate, scaled to every shopper.
Watch a live session as the assistant learns a goal, recommends products, and then follows up across channels without a human team in the loop.
The digital personal shopper is unified with Cavaco’s platform. It builds and updates a single customer profile, so conversations that start onsite can continue via email and SMS with full context, moving anonymous visitors to identified buyers seamlessly.
Preferences, sizes, occasions, and purchase intent feed a central profile. When a visitor opts in, that context flows to CRM and campaigns, so follow-ups never miss the mark.
Choose tone, guardrails, and prompts. Style the widget to your theme. Connect Shopify or BigCommerce in minutes and go live with tested conversation starters and product carousels.
Most AI chatbots answer questions. Cavaco’s AI shopping assistant for eCommerce sells. It understands the catalog, segments by market, personalizes in real time, and coordinates with your email/SMS programs. It’s a new channel that ties into every other channel, not a standalone script.
Cavaco’s Digital Personal Shopper is a true concierge, not a help widget. It understands your catalog, builds a unified profile for each visitor, and carries the conversation across site, email, and SMS, coordinating with your campaigns instead of living in a silo.
The Shopper learns from browsing behavior, purchases, and stated preferences (size, style, occasion) to tailor recommendations and guidance. It’s segment/market-aware and updates a continuous profile, so context follows the shopper from onsite to email/SMS for consistent, relevant follow-ups.
No. Consent is captured inside the conversation (permission marketing), with strict frequency caps and brand guardrails you set. The Shopper only triggers high-value follow-ups based on analytics—focusing on helpful guidance rather than interruptive messages.
See how Cavaco transforms insights into revenue by scheduling a free demo today.
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