Cavaco AI Privacy Notice

Updated 11/06/2024

Thank you for choosing Cavaco AI! This Privacy Notice explains how we collect, use, disclose, and manage your personal information. This includes information that directly identifies you or makes you identifiable (“personal information”).When we use the terms “Cavaco AI,” “we,” “us,” or “our” in this Privacy Notice, we refer to Cavaco AI, Inc. and its affiliates. “Service” refers to all our product offerings, including our website and any Cavaco AI product or service that posts or links to this Privacy Notice.

Cavaco AI as a Data Controller

For data protection laws, Cavaco AI is a “data controller” (or similar term under applicable laws) responsible for processing personal information collected through your use of our Service. This Privacy Notice applies only to instances where Cavaco AI acts as a data controller.

Cavaco AI as a Data Processor

In delivering our Service, our customers may collect data in our products, including personal information about their end users (“Customer Data”). In these instances, Cavaco AI acts as a “data processor” (or similar term under applicable laws) and processes Customer Data on behalf of the customer, who is the data controller. This Privacy Notice does not apply to the processing of Customer Data; please refer to the privacy notice of the respective customer if their processing affects your personal information.

1. How We Collect Your Personal Information

We collect personal information about you through various means, such as direct interaction or automated processes.

Personal Information You Provide
We may collect:

  • Account Information: Email, password, company name, company URL, phone number, and address
  • Contract Data: Name, job title, email, and other information for managing our agreements with you‍
  • Payment and Transaction Information: Transaction-related information for services requiring payment
  • Communications: Contact details provided when you reach out to us for inquiries or support.
  • Newsletter and Marketing Preferences: Email and preferences if you subscribe to updates or marketing from us.

Personal Information Automatically Collected
We may also automatically collect:

  • Log Data: Information about your device, browser, IP address, and interaction with our Service.
  • Analytics Data: Usage and activity data, such as pages visited, links clicked, and other engagement metrics.
  • Digital Behavioral Data: Interactions on our web pages, device usage patterns, and browsing behavior.
  • Location Data: General location based on IP address.

We and our third-party providers use cookies or related technologies (e.g., pixels, embedded scripts) to automatically collect this personal information. For more on these practices, see our Cookie Notice.

Personal Information from Other Sources
We may collect personal information from third-party sources, including social media networks, partners, and service providers.

2. How We Use Your Personal Information

We may use your personal information to:

  • Fulfill contractual obligations and deliver our Services.
  • Communicate with you through various channels (email, SMS, social media).
  • Improve and personalize our Services, including remembering your preferences.
  • Process payments for our Services.
  • Conduct market research, conversion tracking, and lead generation.
  • Enhance our Services and maintain their safety and integrity.
  • Enforce our Terms of Service and protect our business interests.
  • Comply with legal obligations.

3. How We Share Personal Information

We may share your information with:

  • Service Providers: To support service operations like payment processing, web hosting, and data analytics.
  • Cavaco AI Affiliates: Other companies under common ownership with Cavaco AI.
  • Business and Marketing Partners: Partners with whom we co-market products or services.
  • Advertising Partners: Third parties who help us provide targeted advertisements.
  • Corporate Transactions: In the event of a merger or acquisition.
  • Legal Obligations: When necessary to comply with legal requirements.
  • With Your Consent: With your permission, such as for testimonials.

4. Online Advertising

We may use your personal information to display targeted advertisements on social media and other websites. These ads may be personalized based on your interactions with our Service. For more on our online practices regarding cookies, please see our Cookie Notice.

5. Control Over Your Information

To manage communications preferences, including marketing emails or SMS, use the unsubscribe option in each communication. Account holders may modify personal details directly within their account settings or by contacting support.

6. Privacy Rights

Depending on your jurisdiction, you may have rights concerning your personal information, such as access, correction, deletion, or opt-out rights. To exercise these rights, please contact us via our Privacy Rights Request form.

7. Children

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us for removal

8. Third-Party Websites and Services

Our Services may link to third-party sites. Cavaco AI is not responsible for these parties’ privacy practices. Please review their policies before sharing information.

9. Changes to This Privacy Notice

We may update this Privacy Notice as needed. We will inform you of any significant changes via account notifications or other methods.

10. Contact Us

For privacy questions or concerns, please contact us at privacy@cavaco.ai.